Tenant Handbook

Request services, quickly communicate with us during a building-wide emergency, or find answers to frequently asked questions. Our tool provides contacts for property management, maintenance engineering, accounting, and cleaning personnel.

Please select your property below:

D.C. Metro Region

Austin, Texas Properties

More Information

As always, for routine service calls, please do not hesitate to call our main offices in Bethesda, Maryland and Austin, Texas. The handbook provides contacts for property management, maintenance engineering, accounting, and cleaning personnel.

User names and passwords are required to access the tenant handbook and are assigned at initial occupancy. For assistance or to obtain access, please reach out to the following contacts:

D.C. Metro Region Properties
Nadia Saah
Property Manager
saahn@mooreassociates.com

301.565.5100 office
240.832.5769 cell

Austin, Texas Properties
Kerri McDonald
Senior Property Manager
mcdonaldk@mooreassociates.com

512.476.0919 office
512.944.9053 cell

Emergency Information

For emergencies of any kind, whether related to fire, gas, electrical, weather, or threats to person or property:

Immediately dial 9-1-1 and remember to clearly state:

  • The nature of the emergency
  • Your name
  • Your location
  • A phone number where you can be reached (remembering cell phone service may not be available during a regional emergency)

Then call the local Moore property manager:

  • In the D.C. Metro Region metropolitan area, call 301.565.5100
  • In the Austin, Texas metropolitan area, call 512.476.0919